Information for Providers
At CenterLight Healthcare, we are committed to delivering high quality health and health-related services to our participants in the diverse communities we serve. This commitment is only possible through our relationship with you -- our network of caring and compassionate Providers dedicated to enhancing our participants' quality of life.
This section of our website affords our participating Providers access to a variety of useful tools and documents. Use the quick links below to obtain directories, forms and more.Provider Resources
How to Submit a Claim
If you need assistance or have any questions, please call our Customer Service department at 1-800-761-5602.
Please click on the links below to access Provider information in pdf format.Electronic Funds Transfer Request Form
Prior Authorization Criteria (CenterLight Teamcare) (PDF, 396KB) (Last Updated October 2018)
CenterLight Healthcare Quick Reference Guide (PDF, 39KB)
Provider Manual (PDF, 11MB)
Participant Bill of Rights (PDF, 371.2KB)
Fraud, Waste and Abuse Policy (PDF, 304KB)
Please click on the links below to access Provider Directories in pdf format.
Dental Provider Directory (PDF) (Coming Soon)
CenterLight Teamcare (PACE) Provider Directory (PDF, 4.5MB) (Last Updated November 2017)
CenterLight Healthcare Direct Provider Directory (PDF, 3.1MB) (Last Updated October 2018)Back to top of page
How to Submit a Claim
We understand that getting paid quickly and accurately is important to you and encourage our participating providers to file claims online. Online claims processing saves time and paper.
Electronic Claims Submission
Electronic claim submission provides an easier and faster way to submit claims. For all electronic claims, please register with one of the following clearinghouses:
|Emdeon/ Change Healthcare||13360|
|MDOnline/ Ability Network||13360|
Paper Claims Submission
If you submit paper claims, please be sure to submit claims on a CMS 1500 or a UB 04 form and always include:
- The service facility location information.
- The pay to group or individual name.
- The National Provider Identifier (NPI).
- The name of the rendering provider and rendering provider NPI
Always include the NPI and Tax Identification Number (TIN) on claims. Please refer to these sample forms (PDF, 569.9KB) which indicate the fields required to properly process a claim
Submit paper claims to:CenterLight Healthcare
P.O. Box 21546
Eagan, MN 55121
Providers should submit all claims within ninety (90) days of the date of service for prompt adjudication and payment.
For any questions regarding claims status, please call Provider Services at 1-800-761-5602, Monday through Friday, from 9 AM to 5 PM.Back to top of page
January 9, 2019
A Prescriber’s Guide to the New Medicare Part D Opioid Overutilization Policies for 2019 (PDF, 131KB)
August 30, 2018
Notification for Behavioral Providers Servicing CenterLight Teamcare Participants and Direct Members (PDF, 11KB)
August 10, 2018
NEW CenterLight Provider Portal (PDF, 209KB)
Immediate Action Required: Medicaid Enrollment (PDF, 333KB)
Important Information for ADHCs and SADCs (PDF, 734KB)