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CenterLight Healthcare

Provider Q&A: Dr. Lalit Patel

Based in Brooklyn, Internist Lalit Patel, MD, serves a largely Hispanic and African American patient base. Here, Dr. Patel answers questions about his five-year relationship with CenterLight, as well as the benefits of Teamcare for participants and for our community-based physicians.


What do you like about working with Teamcare?

LP: It’s an excellent program, CenterLight keeps the patient at the center of all they do. They provide all the services that seniors need. This cuts down on emergency room visits and hospital admissions.


Can you offer an example of how an admission was avoided?

LP: Recently a patient called to complain of nausea and vomiting. Sometimes that alone is enough to send a senior to the emergency room. The patient had a history of gastroenteritis. We didn’t send them to the hospital – instead we treated them at home without any problem. They were advised to stay hydrated with a drink supplement. Patients are happy when they don’t have to go to the emergency room.


How is it working with CenterLight?

LP: So far it has been excellent; I have no complaints. Our provider engagement specialist, Marcos Delarosa, is excellent. We had some payment issues in the past, but now we are paid on time. With CenterLight, there is a lot of patient satisfaction – and that is also beneficial for the doctor.

Provider Engagement Specialist Marcos Delarosa (L) with Dr. Lalit Patel (R).

Provider Engagement Specialist Marcos Delarosa (L) with Dr. Lalit Patel (R).


What would you say to someone who is considering joining PACE?

LP: I’d tell them it’s a wonderful program, and that they should join. It feels very caring and family-oriented.

CenterLight Teamcare Provider Engagement Specialist Marcos Delarosa (bottom right) with Dr. Lalit Patel and his staff.

CenterLight Teamcare Provider Engagement Specialist Marcos Delarosa (bottom right) with Dr. Lalit Patel and his staff.


What would you tell a provider who is considering joining PACE?

LP: We are reimbursed very well. It makes me proud because the patients are satisfied and when there is more patient satisfaction, that helps you grow your practice.

 
 

H3329_2019_BLOGProviderQ&A Approved 08052019
Last updated July 22, 2019

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